Tou.me — Delete Account & Data

Official instructions for deleting your Tou.me account and associated data. Developer: Arcturus Digital Consulting.

Primary Deletion Method (In-App — Recommended)

  1. Open the Tou.me app.
  2. Go to Settings → Account → Data Management.
  3. Choose your deletion option:
    • "Delete My Data Only" — Removes all your data but keeps your account active for future use.
    • "Delete Account & Data" — Permanently deletes your account and all data (cannot be undone).
  4. Review what will be deleted and confirm your choice.
  5. Deletion is processed immediately.

If you signed in with Google, revoking access in your Google settings is optional but recommended.

Alternative Method (Email Request)

  • Email: help@arcturusdc.com
  • Subject: Data Deletion Request — Tou.me
  • Include: the Google account email you used with Tou.me (for verification).
  • Specify: whether you want "data only" or "account and data" deletion.
  • Response time: within 5 business days.

Data Deletion Details

What gets deleted (both options)

  • All circles (family groups) you created or joined.
  • Events, handovers, and calendar data.
  • Child profiles and personal information.
  • Gift wishlists and inventory items.
  • Notification preferences and app settings.
  • Google Calendar sync permissions.

Delete Data Only

  • Your Firebase account remains active.
  • You can sign back in and use the app with fresh data.
  • Your subscription status is preserved.

Delete Account & Data

  • Your Firebase account is permanently deleted.
  • You cannot sign in again with the same account.
  • Subscription is cancelled automatically.
  • This action cannot be undone.

Timeline

  • Immediate: account disabled and data marked for deletion.
  • Within 24 hours: personal data removed from active systems.
  • Within 30 days: backups cleared in routine cycles.

Some minimal records (e.g., fraud-prevention or legal-compliance logs) may be retained where required by law; these are not used for any other purpose and are automatically purged on schedule.

Contact

Support email: help@arcturusdc.com

Typical response time: within 5 business days.

Legal & Policies

Last updated: 16 October 2025

This page is the official account deletion instruction page for Tou.me by Arcturus Digital Consulting and may be referenced on the Google Play Store listing as the "Delete account URL."