1. Introduction
Tou.me (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the “Service”).
2. Information We Collect
2.1 Personal Information You Provide
- Account information (email address, display name)
- Profile information (name, preferences)
- Circle information (family group names, member details)
- Child profiles (names, ages, preferences)
- Event information (calendar events, handovers, activities)
- Communication data (invitations, messages within the app)
2.2 Automatically Collected Information
- Device information (device type, operating system, app version)
- Usage analytics (features used, session duration, crash reports)
- Location data (only when explicitly granted for location-based features)
2.3 Third-Party Integrations
- Google Calendar data (when you connect your calendar)
- Firebase Authentication data
- Analytics data through Google Analytics
3. How We Use Your Information
- Provide and maintain the Service
- Create and manage your circles (family groups)
- Synchronize calendar events and schedules
- Send notifications about events and activities
- Improve app functionality and user experience
- Provide customer support
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
4.1 Within Your Circles
Information you add to circles is shared with other circle members, including:
- Events and calendar information
- Child profiles and schedules
- Handover details and inventory
- Messages and notifications
4.2 Third-Party Service Providers
We may share information with:
- Firebase (Google) for authentication and data storage
- Google Analytics for usage analytics
- Sentry for crash reporting and error monitoring
- Apple/Google for app store services and in-app purchases
4.3 Legal Requirements
We may disclose information if required by law or to:
- Comply with legal processes
- Protect our rights and safety
- Investigate potential violations
- Protect users’ safety and rights
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security assessments
- Access controls and monitoring
6. Your Rights and Choices
6.1 Account Management
- Access and update your personal information
- Manage circle memberships and permissions
- Control notification preferences
- Delete your data or account (see Section 7)
6.2 Data Portability
You can export your data by contacting us at help@arcturusdc.com.
6.3 Marketing Communications
You can opt out of promotional communications at any time.
7. Data Deletion
7.1 Delete Data Only
You can delete all your personal data while keeping your account active. This removes all circles you’ve created or joined, events and calendar data, child profiles, and personal information. Your account remains active for future use.
7.2 Delete Account and Data
You can permanently delete your account and all associated data. This action cannot be undone. To request data deletion, use the “Data Management” option in Settings or contact us at help@arcturusdc.com.
8. Children’s Privacy
While our app helps manage children’s schedules, we do not knowingly collect personal information directly from children under 13. Parents and guardians are responsible for the information they add about their children.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or by email. Continued use of the Service after changes constitutes acceptance of the updated policy.
11. Contact Information
For questions about this Privacy Policy or our privacy practices, contact us at: help@arcturusdc.com — www.arcturusdc.com.
12. Jurisdiction
This Privacy Policy is governed by the laws of the United Kingdom and any disputes will be resolved in the courts of the United Kingdom.